Our Property Management Ethos

At Galbraith Property Management we are proud of our ethos. It includes:

Excellent Customer Service

We are committed to providing our property management clients with an excellent standard of customer service. That isn’t just words, it pervades the way we work in a number of ways. We offer a single point of contact to ensure client focus; constant occupier and client updates to engender confidence; and structured teams which cater effectively for our different client’s property management requirements.

Open, Communicative Culture

We know that effective communication is the key to successful property service provision. We use a variety of communication channels, including cutting edge technology, to engage our different client groups. Transparency and reporting is a cornerstone of our organisation. We are proud of our reporting infrastructure which provides you with access to detailed information about your property.

We take responsibility; we have an open and honest relationship with all our clients – issues that arise are discussed in a spirit of partnership not confrontation. Regular client meetings; we believe it is essential to meet regularly with clients. Particularly when all is well, as it not only keeps everyone focussed but provides an opportunity to fine tune or enhance aspects of the service.

Flexible, Professional Service

Our comprehensive Service Level Agreement’s terms can be tailored to your property. Our flexible approach caters for occupiers and clients who have different requirements. Offering bespoke Service Level Agreements allows us to provide alternative levels of services with a varying costs scale.