The development of our service provision has been achieved through listening to both occupiers and clients alike. The partnership has enabled us to utilise our experience to devise a number of services which not only add value but also address common problems that can affect occupiers living in a residential close managed property.

Communication
Frequent resident updates uploaded online or emailed directly. Quarterly resident newsletters and dedicated residents websites.

Customer Focus
Service Level Agreement tailored for each property to determine best practice, guide response times and financial management

Transparent Financial information
Ability to pay online, by credit or debit card with instant access to online financial information through our ‘Key Services’ web Portal

Accessibility
Locally based dedicated Property Manager – with contact via direct mobile, email and via our dedicated help desk.